Privacy Policy — Daphne's Bridal Boutique

Daphne's Design LLC, doing business as Daphne's Bridal Boutique
Columbus, Georgia
Last Updated: November 4, 2026

At Daphne's Bridal Boutique, we value the trust you place in us. Whether you're exploring our collections, scheduling an appointment, or preparing for a special occasion, we are committed to treating your personal information with care and respect.

This Privacy Policy explains what information we collect, how we use it, when we share it with service providers, and the choices available to you.

1. Information We Collect

We may collect information you voluntarily provide when you:

• Contact us through our website, email, telephone, or social media.
• Request or schedule an appointment.
• Purchase or inquire about merchandise or services.
• Subscribe to promotional emails.
• Participate in boutique events, promotions, or giveaways.
• Communicate with our team about an appointment, order, or other customer-service matter.

Depending on your interaction with us, this information may include your name, email address, telephone number, wedding or event date, appointment preferences, merchandise interests, purchase details, invoices, transaction amounts, payment history, and information you choose to share with our team.

Our website and its service providers may also collect technical information, such as IP address, browser type, device information, pages visited, referral sources, interactions, and approximate geographic location derived from technical data.

2. How We Use Information

We use information to:

• Respond to questions and inquiries.
• Schedule, confirm, and manage appointments.
• Assist with merchandise selections, purchases, and orders.
• Process payments and maintain customer accounts and business records.
• Provide customer service and necessary follow-up communications.
• Send promotional communications when you have given permission or when otherwise permitted by applicable law.
• Understand website activity and improve our services.
• Protect our business, prevent fraud, and comply with applicable legal obligations.

Submitting a general inquiry does not automatically enroll you in promotional emails or text messages.

3. Appointments, Payments, and Customer Communications

Daphne's Bridal Boutique uses Bridal Web Solutions to manage appointments and related customer communications.

During the booking process, customers are asked to select Yes or No separately for promotional email and SMS/text communications. These selections are used to manage promotional communications within Bridal Web Solutions.

Appointment confirmations, scheduling updates, order-related messages, and other necessary customer-service communications are separate from optional promotional messages.

Daphne's Bridal Boutique uses Stripe and Square as payment processing providers for customer purchases and initial payments. For customers with existing invoices or outstanding balances, our Make a Payment option is available through Bridal Web Solutions, which integrates with Stripe to process payments and update customer account records.

Our payment providers may collect and process payment card details, billing information, transaction amounts, and other information necessary to complete payments, prevent fraud, and comply with applicable requirements.

Daphne's Bridal Boutique maintains relevant purchase, payment, invoice, and customer account information for order management, customer service, accounting, and business recordkeeping.

Payment information is handled in accordance with the applicable practices of our payment service providers.

For additional information, please review:

• Stripe Privacy Policy: https://stripe.com/privacy
• Square Privacy Notice: https://squareup.com/us/en/legal/general/privacy

4. Marketing Communications and Consent

We send promotional communications in accordance with applicable law and the permissions customers provide.

Customers may subscribe to seasonal promotional emails through the Stay in Touch form on our website. Information submitted through this form is emailed to our boutique and may be manually added to our email marketing list when the individual has provided appropriate permission.

We may use Mailchimp to send promotional emails to consenting subscribers.

Our appointment scheduling process offers separate choices concerning promotional email and text-message communications, as described in Section 3.

Customers may unsubscribe from promotional emails using the unsubscribe instructions included in those messages or by contacting us.

Customers who receive promotional text messages may withdraw permission by following the opt-out instructions provided in those messages or by contacting the boutique.

Withdrawing marketing consent does not prevent us from sending necessary communications concerning an existing appointment, order, or customer-service request, where permitted by law.

We honor applicable marketing opt-out requests and maintain communication preferences as required by law.

5. Cookies, Consent Management, and Analytics

Our website uses cookies and similar technologies to support website functionality and understand visitor activity.

Cookie consent management. Our website uses Silktide to manage cookie consent preferences. Visitors can use the consent controls provided on our website to accept or reject non-essential cookies and update their choices. The availability and operation of these controls depend on the configuration of the service.

Website analytics. Our website uses Google Analytics to help us understand how visitors find and interact with our website. Google Analytics may collect information about website visits, page views, device and browser characteristics, interactions, and traffic sources. We use this information to evaluate website performance, understand visitor behavior, and improve the experience we provide to prospective and existing customers. The collection and processing of analytics information are subject to applicable privacy laws, consent requirements, and visitors' privacy settings.

For additional information about how Google handles information, please visit: https://policies.google.com/privacy

Visitors may also manage certain cookies through their browser settings. Disabling cookies may affect some website functionality. We will update this Privacy Policy as appropriate when our website technologies or practices change.

6. How We Share Information

We may disclose information to service providers when reasonably necessary to operate our business, provide requested services, or support our website and communications. These providers may include:

• Showit, for website services and contact-form functionality.
• Bridal Web Solutions, for appointment management and customer communications.
• Stripe and Square, for payment processing.
• Mailchimp, for permission-based email marketing.
• Silktide, for cookie consent management.
• Google, for website analytics and performance measurement.
• Other providers involved in processing transactions, supporting business operations, or delivering services requested by customers.

Some providers may process information under their own privacy policies and terms.

We may also disclose information when required by law, to protect legitimate business interests or safety, or in connection with an authorized business transaction.

We do not sell customer contact lists to outside businesses for their independent promotional use.

See Section 7 for information about applicable opt-out rights.

7. Do Not Sell or Share My Personal Information

To the extent applicable law gives you the right to opt out of the sale or sharing of your personal information, you may exercise that right by emailing us at stylist@daphnesbridal.com with the subject line "Do Not Sell or Share."

We will process requests as required by applicable law and may need to verify your identity where permitted or required.

Where applicable law requires additional opt-out methods or recognition of legally mandated privacy preference signals, we will provide or honor those mechanisms as required.

8. Customer Photographs and Videos

We may photograph or record appointments, events, and other boutique activities.

Where required, we obtain appropriate permission before using identifiable customer images or recordings for promotional purposes.

Consent to receive promotional emails or text messages does not automatically authorize promotional use of a customer's photograph or video.

9. Information Security and Retention

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. However, no electronic storage system or internet transmission can be guaranteed completely secure.

We retain information for as long as reasonably necessary for customer service, business operations, accounting, legal obligations, dispute resolution, and other legitimate purposes.

Retention periods may vary according to the information involved and applicable requirements.

Some information may need to be retained for legitimate business or legal reasons even after a deletion request.

10. Your Privacy Choices and Rights

Depending on applicable law, you may have rights concerning access to, correction of, deletion of, or certain uses and disclosures of your personal information.

You may contact us to:

• Ask questions about how we handle personal information.
• Review, update, or correct information you previously provided.
• Change your promotional communication preferences.
• Request access to, correction of, or deletion of eligible information.
• Opt out of the sale or sharing of your personal information, as described in Section 7.
• Exercise other privacy rights available under applicable law.

We may need to verify your identity before fulfilling certain requests. Where applicable law provides additional rights, deadlines, appeal procedures, or requires specific request methods, we will comply with those requirements.

11. Third-Party Websites and Services

Our website may link to third-party websites, social media platforms, appointment systems, or payment services. These services may have their own privacy practices. We encourage visitors to review the applicable privacy policies when using third-party services.

12. Children's Privacy

Our website and promotional services are intended for individuals seeking bridal, formalwear, and related services, including adults making purchasing decisions.

Our website is not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without appropriate authorization.

If you believe a child has provided personal information to us improperly, please contact us.

13. Changes to This Policy

We may update this Privacy Policy as our business practices, technologies, or legal obligations change.

Updates will be posted on this page with a revised Last Updated date.

Material changes will be communicated as required by applicable law.

14. Contact Us

For privacy questions, requests, or changes to communication preferences, please contact:

Daphne's Bridal Boutique
Daphne's Design LLC
1358 13th Street, Suite 2
Columbus, Georgia 31901
Email: stylist@daphnesbridal.com
Website: https://www.daphnesbridal.com

We appreciate the opportunity to serve you and are committed to handling your information thoughtfully and responsibly.

Daphne's Bridal Boutique • Privacy Policy • November 4, 2026